https://xkcd.com/1807/
https://xkcd.com/1807/

We need your help. At the Open Voice Network, the global non-profit working on voice standards, we explore what security risks exist when people and organizations use voice assistants and how we can mitigate them. In this post, you will find what we came up with ourselves, but we want to have more input to work with. What scenarios can you add? What did we miss?

Please read the scenarios and how they were made. Add in the comments section below your additional scenarios or comments on the existing ones.

We welcome all to add to this body of work and lay the foundation of a…


Or more eloquently: The new Voice platform is not full filling its promise. A harsh realization.

Edited image from Luminary Labs post

For the last two years, as a enthusiastic evangelist of the new Voice channel (and platform), the Global Head of Voice at Nodes Agency, the soon to be published author on the subject, writer of the weekly Open Voice newsletter and creator of the biweekly VoiceCast (both together with the knowledgeable Sam Warnaars), organiser of the Open Voice event services (with an excellent team & Mirabeau) and the Voice conference, this is not fun to write.

With this new channel, I am not one…


Over 10 jaar is lezen en schijven geen onderdeel meer van het les programma. Geloof jij dat?

In minder dan vijf jaar is een nieuw kanaal ontstaan die in de VS all door 1 op de 4 gebruikt wordt: Voice. Dit komt door de Amazon Alexa en Google Assistant. Beide zijn slimme en goedkope speakers die je thuis neerzet. Je praat ermee. Vraag het weerbericht, hoe laat je moet vertrekken, doet een quiz, zet muziek aan en zo verder. Hoe langer een speaker thuis is hoe vaker men het gebruikt.


Maak een vliegende start en kom naar de Voice Conference op 11 oktober, 12 sprekers van Amazon, Google, NS, KLM, Rabo en meer. 30% korting met “MaartenVOICE” op https://entopic.paydro.com/voice-conference

Wordt Voice ook een land rush zoals mobiel en web?

In minder dan vijf jaar is een nieuw kanaal ontstaan die in de VS all door 1 op de 4 gebruikt wordt: Voice. Dit komt door de Amazon Alexa en Google Assistant. Beide zijn slimme en goedkope speakers die je thuis neerzet. Je praat ermee. Vraag het weerbericht, hoe laat je moet vertekken, doet een kwis, zet muziek aan en zo verder. Hoe langer een speaker thuis is hoe vaker men het gebruikt.

Amazon heeft meer dan 13.000 mensen aan hun Alexa services werken. Tevens hebben ze net een Hotel service gelanceerd. …


Unless the stakeholders collaborate

Many are over enthusiastic about the new Voice channel. Including me. Yet the more I talk with companies who have a big stake in retail and data it is clear that at the foundation there are large issues to overcome. Who gets the data? Who owns the shopping cart? When will you need to pay? The solution to these issues lies not with the two main market makers Google and Amazon but with the stake holders brands and organizations. They need to collaborate and form the Voice Task Force to ensure at least a layer of common good. …


Ever since I became a voice evangelist and developer I regularly got feedback that what I shared wasn't enough to divert resources to a Voice project. Let’s amend that with this post.

Are you one of those believers who pesters their CEO or other types of executives with the pitch that Voice is the next big thing and “we” should get on board? Use this! Are you a CEO or executive? Pick one of the three arguments and get going!

The urgency of voice is summed up in three points:

Of course there are more reasons but if you don’t…


The kick-off of the new event series Open Voice was a smashing success. Over 130 attendees, raving reviews and awesome press. So many were infected with the Voice Virus and ready to explore the new realm of conversational channel. Next one is July 3rd.

Maarten kicking off the Open Voice kick-off

Enjoy all the slides, podcasts and write-ups so you can easily find it and refer to it.

Wondering what this is all about? Scroll down and read the about section.

Introduction into the new channel of Voice: Are you talking to me?

By Maarten Lens-FitzGerald.

Maarten is entrepreneur and creative executive for hire. Next to being the founder of Open Voice he helps organizations with Conversational Strategy and…


Are you in for the long run or a speedy hack? The journey any organization will take adopting conversational channels, won’t be quick, but will lead to cost savings and top line growth.

The Conversational Channel Roadmap

Use this roadmap as a guide for what you may expect when creating conversational services in existing organizations. The steps in the roadmap are growth steps. In each step, the organization learns something, creates a solid base and goes to the next step. The better each step is done, the stronger the capability is embedded within the organization. …


Amazon is expanding their Alexa team in leaps. Apple lost and what is Google doing?

Screen grab from Alexa job page

Amazon has 1128 job openings across 15 Alexa teams. Locations range from the US, to China, UK, Romania, Germany, Japan and other places.

Roles are mostly technical (no surprise) yet not too many voice UX designers. Like mobile apps, that will be done by the global contingent of developers.

Beginning of this year at Smartly.ai’s Smart Voice Summit I spoke withs several senior Google and Alexa execs who are active in voice. They were happy to be out of their respective “buildings”. It was obvious…


Mis het niet: Kom 15 mei op www.openvoice.nl, de eerste Nederlandse meetup serie over voice: insights, cases en hoor van de leiders in het veld! NOS, Diageo en meer.

Te vroeg of slimme investering in marktpositie?

Of we de Nederlandse versie van de Google Home of Amazon Alexa dit jaar mogen verwelkomen is nog te bezien. Toch zijn er al diverse Nederlandse bedrijven die bewust inzetten op het nieuwe kanaal.

Logisch want in de VS zijn er in drie jaar meer dan 38 miljoen verkocht. En deze nieuwe groep gebruikt hun stem gestuurde apparaatjes alleen maar meer terwijl hun gebruik van TV, web en apps vermindert*.

Op…

Maarten Lens-FitzGerald

I instigate movements that shape the future. Voice evangelist and executive consultant. Plus Project Zilver, the Dutch Voice Coalition & Open Voice Network.

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